Privacy Policy

30X40 Design Workshop, LLC Privacy Policy : Last updated: July 2023

This Privacy Policy governs the manner in which the School collects, uses, maintains and discloses information collected from users (each, a “Student”) of the School. This Privacy Policy applies to the School and all Courses offered by the School.

INTRODUCTION

30X40 Design Workshop, LLC is a limited liability company registered under the laws of the United States of America with offices at 12 Brendun Ln, Mount Desert, ME 04660 ("30X40 Design Workshop," "we," "us," "our"). We operate the following websites (collectively referred to as the "Platform"):

The Platform allows its users ("User," "you," "your") to:

  • Access and download educational resources and materials
  • View, access, and purchase online lessons and courses
  • Sign up for mailing lists
  • Interact with other Users and teachers, provide feedback on the Services, and submit homework (collectively referred to as the "Services")

As part of delivering our Services and operating our Platform, we may, from time to time, process certain personal data that relates to Users.

We are committed to protecting and respecting your privacy. This Privacy Notice explains the basis on which personal data we collect from you will be processed by us or on our behalf.

Where we determine the purpose or means for which your personal data is processed, we are the "controller" of your personal data.

CHANGES TO THIS PRIVACY POLICY

The School has the discretion to update this Privacy Policy at any time. We encourage Students to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

If you have any questions or comments about this Privacy Notice, please contact us at: [email protected]

INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following information, which may include your personal data.

Account Information:

We require certain information from Users when they purchase online lessons and courses via the Platform. This includes: [full name, email address, profile picture, and information relating to course and lesson attendance].

Order Information:

We require certain information from Users when they sign up for or order lessons and courses via the Platform. This includes: full name, email address, billing address, and payment information.

Inquiry Information:

If a User submits a general inquiry via our Platform or via third-party platforms and service providers (such as Teachable and ConvertKit), we may process certain information about them. This includes: full name, email address, and any other information they choose to provide us in the message text.

Analytics Information:

We collect certain information about the device that Users use to access the Platform. This includes: operating system, application version, resolution, language, time zone, and IP address.

Marketing Information:

We offer certain subscription services for Users to sign up for via an online form on our Platform. When providing this type of service, we may process the following information about Users: full name and email address.

Comment Information:

We allow users to comment on certain content uploaded to the Teachable Website, and these comments are then published on the Teachable Website and publicly available to other Users of the Teachable Website to view. In order to enable this functionality, we may process the following information about

Users:

first name, photo, country of residence, email address, and any other information they choose to provide us in the message text. Comments Information will be publicly available to certain Users on our Platform.

Feedback Information:

When collecting feedback on the Services, we collect certain information relating to Users via third-party platforms and service providers (such as Boast and Google Forms). This information includes: full name, photo, country of residence, email address, survey responses, testimonials, and any other information they choose to provide us.

WHY WE COLLECT INFORMATION ABOUT YOU

To provide our Platform and Services to Users:

We may use Account Information, Order Information, Inquiry Information, Comments Information, and Feedback Information to deliver Services to Users as per the terms agreed between us. The processing of information in this way is necessary for us to understand how best we can support Users via the provision of our Services, communicate with Users, and deliver our Services to Users. This processing is also necessary for us to pursue our legitimate interests of: (i) improving the quality of our Services; and (ii) promoting 30X40 Design Workshop's commercial interests. We will retain this information for these purposes for 6 years from the date of your last activity on the Platform. Legal basis under GDPR: performance of contract and legitimate interests (listed above).

To manage our relationship with Users:

We may process Account Information, Order Information, Inquiry Information, Comments Information, and Feedback Information to properly respond to questions, inquiries, complaints, and support requests from Users. This processing is also necessary for us to pursue our legitimate interests of: (i) ensuring that we address any concerns or queries regarding our Services or Platform; (ii) correcting any issues experienced in relation to our Services or Platform; and (iii) improving the quality of our Services. We will retain this information for these purposes for 6 years from the date of your last activity on the Platform.

Legal basis under GDPR: legitimate interests (listed above).

To maintain and improve our Platform:

We may process Inquiry Information, Feedback Information, Comments Information, and Analytics Information to analyze Users' use of our Platform, understand and resolve any issues relating to our Platform, and send information relating to any crashes or similar issues Users experience to a third party for further investigation. This processing is necessary for us to pursue our legitimate interests of: (i) ensuring that our Platform functions properly so that Users and other users have the best experience when using it; (ii) improving the quality and delivery of the Website and Services, and the experience of Users when using the Website and Services; and (iii) identifying and correcting any bugs on our Platform. We will retain this information for these purposes for 6 years from the date of collection. Legal basis under GDPR: legitimate interests (listed above).

To market the Platform and the Services, and inform Users about updates:

Where Users have consented, or where it is otherwise lawful for us to do so, we may use Marketing Information and Feedback Information to publish testimonials of the Platform and the Services or send Users emails to keep them informed about our news, updates, latest projects, sponsored opportunities, and partnerships which may interest them. Where we rely upon their consent to do this, Users can withdraw their consent at any time by clicking the "unsubscribe" link at the bottom of any of our emails. We will retain Marketing Information for these purposes until you have unsubscribed from marketing communications or have withdrawn your consent for your Marketing Information to be used for these purposes. We will retain Feedback Information for these purposes for 6 years from the date of collection. Legal basis under GDPR: consent.

DATA SHARING

Information will only be shared between us and third parties in the following ways:

Personnel:

We seek to keep your information confidential but may disclose it to our personnel insofar as it is reasonably necessary for the purposes set out in this Privacy Policy.

Merger or acquisition:

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via a prominent notice on our Platform of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Required by law:

In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Enforcement:

We may also disclose your personal data to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect the rights, property, or safety of 30X40 Design Workshop, our customers, or others.

Third-Party Suppliers:

We use a range of suppliers to operate our business and provide our Services. Suppliers who may receive your personal data for the reasons set out in this Privacy Notice include:

  • IT Service Providers: We use a range of other suppliers to provide our business infrastructure, including email service providers, software providers, web hosts, IT support consultants, and suppliers of security technology.
  • Payment providers: Where you initiate a payment with us, your payment-related information will be processed by our payment providers.
  • Marketing platform providers: We use other suppliers to assist our business with its marketing activities, pursuant to which we may share your personal data.
  • Video communication platform providers: We use other suppliers to enable us to communicate with Users.
  • Survey administration software providers: We use other suppliers for the purpose of generating and collecting your feedback on the Platform and the Services.

DATA RETENTION

We will hold your personal data on our systems for as long as is necessary for the relevant purpose and to maintain business records for tax, legal, and regulatory reasons, or as otherwise described in this Privacy Notice.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes.

SECURITY

We will take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

CHILDREN

We do not knowingly solicit data from, offer Services to, or market to children under the age of 16. If you are under 16, or if a parent or guardian becomes aware that their child has provided us with information, please contact us at [email protected].

YOUR ACCEPTANCE OF THESE TERMS

By enrolling in the School, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not enroll in the School. Your continued enrollment in the School following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

CONTACT INFORMATION

If you have any questions about this Privacy Notice, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by emailing us at [email protected]

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